DIRECTOR OF TECHNOLOGY

Leading digital transformation initiatives at Latitude, a dynamic legal talent firm. Leading advancements in recruiting technology, processes, and procedures. Ensuring Latitude maintains its edge through tech-driven efficiency enhancements. Elevating candidate and client experiences through innovative solutions.

• Spearheading digital transformation efforts at Latitude, an innovative legal talent firm
• Driving advancements in recruiting technology, streamlining processes, and refining procedures
• Guaranteeing Latitude’s competitive edge by implementing tech-driven efficiency improvements
• Enhancing candidate and client experiences through the implementation of innovative solutions

VICE PRESIDENT OF TECHNOLOGY

Management and oversight of all technology and internal operations. Budgeting, Planning and Forecasting future needs for scalability and growth. Management of Operations, IT, Payroll, HR and administrative staff, in charge of technical environment expansion and SaaS implementation projects. Implemented Bullhorn ATS/CRM, Automation, Analytics, VMS Sync, Canvas and managed the vendor relationship. In charge of all negotiating, purchasing, execution and management of vendor contracts and partnerships.

• Implementation of ATS, CRM, HRIS, AAP and ERP solutions
• Stakeholder for technology direction and vision in all technical projects
• Developed all project requirement documents assessing internal prerequisites and provisions
• Created company-wide process, SOP’s and managed compliance with complex industry healthcare requirements
• Streamlined operational footprint and overall cost of technology resulting in large company-wide cost reduction
• Spearheaded workflow development across all departments
• Worked directly with CEO on procedures to grow and diversify the company
• Contributed to company rebrand, marketing strategy, mission, vision and values

DIRECTOR OF INFORMATION TECHNOLOGY

Built IT services department to offer clients MSP support, developed plans, pricing and offerings. Sourced and managed Field Technicians and managed all technical operations, projects, contracts, vendors, budgeting, planning and forecasting. Oversaw technology department, provided support for virtual, internal and external network environments. Developed internal workflows and processes between Payroll, Finance and Sales departments.

• Built IT services MSP department and offerings
• Migrated to virtual and Office 365 cloud environment
• Implemented Microsoft Dynamics, PrismHR, Bullhorn, NetSuite and Sage Intacct
• Managed multiple web development projects
• Streamlined SOP’s for all departments

IMPLEMENTATION SPECIALIST AND PROJECT MANAGER

Project management, implementing technology solutions for start-up to medium-sized businesses. Developing efficient technical and operational processes, improving workflows across technology. Managed data engineering, planning, analysis, auditing and custom report development.

• Spearheaded project management initiatives, delivering technology solutions tailored for start-ups to medium-sized businesses
• Developed streamlined technical and operational processes, enhancing workflows across various technological domains
• Oversaw data engineering, including planning, analysis, auditing, and the creation of custom reports

INFORMATION TECHNOLOGY MANAGER

Managed all technical operations and projects for the organization. Provided technical, database support for Accounting SQL and application servers. Maintained virtual server environment and Exchange servers. Oversaw all technology purchasing, budgeting, forecasting and negotiated contracts with vendors. Lowered technology expenses by consolidating services.

• Managed migration to new ERP system
• Developed complex Crystal Reports detailing company operations and profitability
• Oversaw implementation of Cyber-Security process and inventory management system

ENGINEERING AND INFORMATION TECHNOLOGY MANAGER

Managed all technical operations, internal product engineering and fulfillment teams. Provided end-user technical support, technical team building and KPI management for. Developed process and ensured proper network infrastructure in a high demand production network environment. Developed and managed all IT projects, budget, forecasting, complex reporting and web development. Oversaw virtual server environment and all back-office operations.

• Spearheaded Sage accounting system implementation, migrated from internal custom database
• Created process maps of all accounting processes
• Completed company re-branding and developed new marketing strategy
• Oversaw (2) Major Web Development Projects

INFORMATION TECHNOLOGY MANAGER AND DATA ANALYST

Managed retail store network communications and POS systems. Data communication, Analysis, Auditing and end-user remote support. Developed and Managed internal ticketing system. Resolved all hardware and software issues. Managed retail store database system structure, and built supply chain system. Supervised and trained internal support staff. Collaborated with internal staff and external vendors to resolve complex system issues to ensure total resolution.

• Web Development and migration to CMS
• Developed internal technical documentation and data requirements for all technology projects
• Oversaw marketing projects and strategy
• Developed complex reports and held leadership meetings reviewing performance of business operations

BUSINESS ANALYST II (CONSULTANT)

Managed retail store network communications and POS systems. Data communication, Analysis, Auditing and end-user remote support. Developed and Managed internal ticketing system. Resolved all hardware and software issues. Managed retail store database system structure, and built supply chain system. Supervised and trained internal support staff. Collaborated with internal staff and external vendors to resolve complex system issues to ensure total resolution.

• Managed implementation of Robust Inventory Management and Tracking System for all retail locations
• Developed internal store database POS system
• Developed internal support ticketing system

SYSTEM ADMINISTRATOR AND DATA ANALYST

Managed student and professor network environments. Maintained Windows Active Directory Server Environments. Oversaw network migration, Cisco routing, programming, IP routing, VPN’s and subnetting. Linux Network Administration for data storage. Used PowerShell commands to simplify daily IT tasks. Data Auditing and Management of user accounts and security policies. Provided end-user support for network, hardware and software issues. Built Custom Proprietary Database for student grade administration.

• Developed Internal Database for student grade tracking and management
• Migrated Technology hardware to new network and location